Note: If you are past customer, you don't have to prepay. To order all you have to do is call or email me with what you want and I'll ship it as soon as I am able with a bill.

Create a List: Please list the items you'd like to purchase, their price and quantity. If you plan to pay with a check and send in your order you can print out a zither order form, a bowed psaltery order form or just a blank order form by clicking on their links. For more specific information on ordering hammered dulcimers visit this page. You would fill out the printed form and send it with a check or money order. You can use one of the forms as a work sheet to get a total for credit card payment using the button below (I can't accept credit cards via the phone).

Add 5% tax to the subtotal if you live in Virginia

Add shipping charges from the chart below to total of your merchandise

Choose Method of Payment

• Personal check
  A check payable to JAMES JONES INSTRUMENTS or a money order is my preferred method of payment especially for more expensive instruments. It means I don't have to share my profits with credit card companies. Using a credit card, will cost me 3%. Not a big deal on smaller purchases but on a larger instrument purchase it can add up. As a result I prefer checks on on all instruments but particularly larger purchases.
  
  
• UPS-COD.
  This method will cost an extra $9. Just e-mail or call indicating the items you'd like and your shipping address. You will write the UPS driver a check when he delivers the package.
  
  
• Credit Card
  Click on the button below to pay on-line using a credit card or paypal. Please don't call. You will have to enter the grand total of your order, including shipping, and a description of what you will be ordering. I recommend sending me a seperate email describing your order. I'll confirm receipt and give you a date of shipping via email. If you have any questions or problems e-mail me or call.
  
  

Shipping Charges

Because of high gas prices, shipping costs are going through the roof. In an attempt to be fair to those of you who live closer by, I've changed the way I determine some shipping charges. Most charges will be determined by the zone you live in. These numbers also will give you an approximate idea of how many days your shipment will take. If you think these shipping charges are high check with UPS yourself.

UPS ZONE (from map above) 1 2 3 4 5 6 Hammered Dulcimer $45 $50 $55 $60 $65 $65 Finished HD Stands (stands shipped separately) $20 $20 $25 $25 $25 $25 HD Case (if shipped without instrument) $25 $25 $28 $30 $30 $30 Zither $12 $12 $12 $12 $12 $12 Bowed Psaltery $15 $19 $23 $25 $25 $25 Wooden Slit Drum $15 $19 $23 $25 $25 $25 Mountain Dulcimer $25 $29 $33 $37 $37 $37 Bouzouki $45 $50 $55 $60 $65 $65 Thumb Piano (shipped via Parcel Post) $8 $8 $8 $10 $10 $10 23 String Harp $45 $50 $55 $60 $65 $70 All other Harps (contact me for quote) Multiple small instrument orders shipped at the same rate as one Other accessories, small instruments, potholders and cutting boards shipped free if they can be added in box of a larger instrument order. For other accessories either get the shipping charge from the page where the item is listed or contact me for a quote. For smaller items I can use the USPO which is less expensive. The prices above are for UPS Ground. For other types of service contact me

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• Orders are usually shipped within 48 hours unless I'm out of stock or I have to build it.
  
  
• Guaranteed replacement of defective or damaged merchandise. Please return stating the problem.
  
  
• All instruments are guaranteed for 5 years againest defects of material or workmanship.
  
  
• If for some reason you are not satisfied with your instrument you may return it. You have one week to make that decision. Shipping costs are still your responsibility though.
  
  
• If you have questions please contact me.
  
  

Custom Orders:

For ordering things that have to be built, send a $100 deposit with a clear description of the options and items you desire. I'll contact you to confirm receipt of your deposit and to indicate how long it will be before completion. The balance will be due when your instrument is finished. I'll contact you via regular or e-mail when your instrument is ready.

International Orders:

I am able to ship things overseas but you should be aware that it is somewhat expensive. The cost of shipping depends on the instrument and can range from $50 to $400. I'd be glad to give you a more accurate quote on the shipping. I generally ship via Air Parcel Post which is the least expensive. This method takes around a week to get there although they have size restrictions so for larger instruments I am forced to use UPS or FedEx which is faster but more expensive. Paying for instruments can be done using international money orders, direct wire transfers to my bank o pay using the above pay button which allows you to either use paypal or your credit card. Your order must be paid for before shipment. If you need help on how best to pay for or ship an instrument contact me. I'm gaining experience as I am selling more instruments overseas.

More specific information on ordering hammered dulcimers.

I've been having some health difficulties which has slowed my work considerably. I am taking orders again but there will be longer wait times and you'll have to be patient. (for more information click this link)

Please send all orders to the address below. Thank you for choosing to purchase my hand crafted instruments. I appreciate your interest and support.