Ordering Information

Step 1 - Create List

1) List all items you'd like to purchase

2) Print out an order form if you are paying by check

3) Total up the cost

4) Add 5% sales tax if you live in Virginia

5) Add shipping costs from chart
Step 2 - Pay Total by Check My preferred payment method as it saves me the 3% credit card charge.

Send your Personal Check payable to JAMES JONES INSTRUMENTS with an order form to:

James Jones Instruments
1384 Coltons Mill Rd
Bedford, VA 24523
Pay Total by Credit Card or PayPal

Note: You don't have to join Paypal to make a payment.
Terms
  • Orders are usually shipped within 48 hours unless I'm out of stock or I have to build it.
  • Guaranteed replacement of defective or damaged merchandise. Please return stating the problem.
  • All instruments are guaranteed for 5 years againest defects of material or workmanship.
  • If for some reason you are not satisfied with your instrument you may return it. You have one week to make that decision. Shipping costs are still your responsibility though.
  • If you have questions please contact me.

Custom Orders:

For ordering things that have to be built, send a $100 deposit with a clear description of the options and items you desire. I'll contact you to confirm receipt of your deposit and to indicate how long it will be before completion. The balance will be due when your instrument is finished. I'll contact you via regular or e-mail when your instrument is ready.

International Orders:

I am able to ship things overseas but you should be aware that it is somewhat expensive. The cost of shipping depends on the instrument and can range from $50 to $450. A zither would cost around $40 to ship while a bowed psaltery runs about $75. I'd be glad to give you a more accurate quote on the shipping. I generally ship via Air Parcel Post which is the least expensive. This method takes around a week to get there although they have size restrictions so for larger instruments I am forced to use UPS or FedEx which is faster but more expensive. Paying for instruments can be done using paypal or credit cards by clicking the above pay button. Your order must be paid for before shipment. If you need help on how best to pay for or ship an instrument contact me. I'm gaining experience as I am selling more instruments overseas.

More specific information on ordering hammered dulcimers.

Please send all orders to the address below. Thank you for choosing to purchase my hand crafted instruments. I appreciate your interest and support.